Terms of service

Terms of Service

Welcome to Merry Little Elderberry

By accessing and using our website (www.merrylittleelderberry.com.au), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Information

Merry Little Elderberry provides organic elderberry and botanical wellness products to support natural health and well-being. By purchasing from our website, you acknowledge that our products are not intended to diagnose, treat, cure, or prevent any disease.

2. Eligibility & Use of Website

  • You must be 18 years or older or have parental consent to use this website.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone at our discretion.

3. Product Information & Availability

  • We strive to ensure accurate product descriptions, images, and pricing, but errors may occur.
  • Product availability is subject to change without notice.
  • We reserve the right to limit or discontinue products at any time.

4. Orders, Payments & Pricing

  • All orders are subject to acceptance and availability.
  • Prices are in Australian Dollars (AUD) and may change without notice.
  • We accept secure online payments via credit/debit cards, PayPal, and Afterpay (if applicable).
  • If an order is canceled or unavailable, we will notify you and issue a refund.

5. Shipping & Delivery

  • We ship within Australia and aim to dispatch orders within 2-3 business days.
  • Delivery times vary based on location and postal service delays.
  • We are not responsible for lost or delayed parcels due to incorrect shipping information provided by the customer.

6. Returns & Refunds

  • Due to the nature of our handcrafted, organic products, we do not accept returns for change of mind.
  • If your order arrives damaged or faulty, contact us within 48 hours of delivery with photos, and we will assess the issue.
  • Refunds or replacements are at our discretion and processed within 5-7 business days if approved.

7. Intellectual Property

  • All content, including text, images, logos, and product descriptions, is the property of Merry Little Elderberry and cannot be used or reproduced without permission.

8. Limitation of Liability

  • Merry Little Elderberry is not responsible for any allergic reactions, misuse, or adverse effects from our products.
  • Always consult a healthcare professional before use, especially if pregnant, nursing, or taking medication.

9. Privacy & Data Protection

  • We value your privacy and handle personal information in accordance with our Privacy Policy.
  • Your payment details are securely processed, and we do not store sensitive financial information.

10. Changes to Terms

  • We reserve the right to update these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

11. Contact Information

If you have any questions regarding our Terms of Service, please contact us at:
📧 celeste@merrylittleelderberry.com.au
📍 Tingha, NSW
Or connect with us on Facebook & Instagram