Shipping policy
Shipping Policy | Merry Little Elderberry – Fast, Reliable & Sustainable Shipping
At Merry Little Elderberry, we are committed to delivering our organic, handcrafted remedies straight to your door with care and efficiency.
Processing & Dispatch
- Orders are processed within 2-3 business days (excluding weekends and public holidays).
- We use eco-friendly packaging to ensure your order arrives safely while minimising environmental impact.
Shipping Rates & Delivery
- Standard Shipping: Estimated delivery within 3-7 business days across Australia.
- Express Shipping: Faster delivery within 1-3 business days (available at checkout).
International Shipping
- Currently, we ship within Australia. For international orders, please contact us at celeste@merrylittleelderberry.com.au to discuss availability.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email to monitor its journey to your doorstep.
Damages & Lost Packages
- If your package arrives damaged, please contact us within 48 hours with photos, and we’ll work on a resolution.
- We are not responsible for lost or stolen packages once marked as delivered, but we will assist in filing a claim with the courier.
For any questions about shipping, please see our FAQ page or please reach out via email, Facebook, or Instagram.
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